Terms and Conditions - Office Clearance Holborn
Welcome to our Office Clearance services in Holborn. These Terms and Conditions outline the rules and regulations for the use of our services. By engaging with us, you are agreeing to these terms, so please read them carefully.
1. Service Scope
Our office clearance services in Holborn cover the removal of office furniture, electronics, documents, and other related items. We ensure that all clearance activities comply with local regulations and environmental standards.
1.1 Types of Clearance Services
- Furniture Removal
- Electronic Waste Disposal
- Document Shredding
- Space Optimization
2. Client Responsibilities
Clients are required to provide accurate information about the items to be cleared and ensure that all items are ready for removal at the scheduled time. Failure to comply may result in additional charges.
2.1 Access and Safety
- Ensure clear access to items for removal.
- Inform us of any potential hazards.
- Provide necessary permissions for building access.
3. Payment Terms
Payment for services is due upon completion of the clearance. We accept various payment methods, including credit/debit cards, bank transfers, and cash. All prices are subject to change based on the volume and complexity of the clearance.
3.1 Invoicing and Refunds
- Invoices will be provided after service completion.
- Refunds are available only in cases of service non-delivery.
- Disputes must be reported within 14 days of invoicing.
4. Liability and Insurance
We are committed to handling your items with care. However, we are not liable for any pre-existing damages or losses incurred during the clearance process unless negligence is proven. Comprehensive insurance is available upon request.
4.1 Damage Policy
- Report any damages within 24 hours of service.
- Claims must include photographic evidence.
- Certain items may require additional insurance coverage.
5. Privacy and Data Protection
Your privacy is important to us. All personal and business information collected during the clearance process is handled in accordance with data protection laws. We do not share your information with third parties without your consent.
5.1 Data Handling
- Secure storage of personal data.
- Use of data solely for service delivery.
- Right to access and correct personal information.
6. Cancellation and Rescheduling
Clients may cancel or reschedule services with at least 48 hours' notice. Cancellations made within 24 hours may incur a fee. Rescheduling is subject to availability.
6.1 Cancellation Fees
- Up to 48 hours' notice: No fee.
- Less than 48 hours: 50% of service charge.
- No-shows without notice: Full service charge.
7. Force Majeure
We are not liable for any delays or failures in service due to events beyond our control, including natural disasters, strikes, or other unforeseen circumstances.
7.1 Notification
- Immediate notification of any force majeure event.
- Efforts to mitigate impact on service delivery.
- Rescheduling of services when possible.
8. Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes arising from our services will be subject to the exclusive jurisdiction of the courts in London.
8.1 Dispute Resolution
- Attempt to resolve disputes amicably.
- Mediation as a first step.
- Legal proceedings if necessary.
9. Amendments
We reserve the right to amend these terms and conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
9.1 Notification of Changes
- Updates will be posted on our service agreement page.
- Email notifications for substantial changes.
- Effective date of new terms specified in updates.
10. Acceptance of Terms
By using our Office Clearance services in Holborn, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
We thank you for choosing our Office Clearance services and look forward to assisting you in creating a clutter-free and organized workspace.